Maintained GoReact's design system for 2 years across a Sketch → Adobe XD → Figma tool migration. Built responsive reusable components saved as library assets. Used Figma for 3 of those 6 years; one of my first priorities upon adoption was to figure out how to make our components fully responsive variants. I was later reassigned to deeper UX research work because of my Social Science background, but I continued as a senior product designer through the end of my tenure with GoReact.
While at GoReact, I designed most features as a high-fidelity clickable prototype before code. These high fidelity prototypes were built after user journeys and wireframes solidified the concept. I designed for the GoReact PWA across mobile, tablet, and desktop, with all flows planned responsively. I demoed prototypes to product, engineering, sales, customer success, support, and leadership stakeholders. I also, user-tested the same prototypes in moderated sessions where learners and instructors walked through real assessment, feedback, and rubric workflows. Iteration ran 4–5 cycles per project across the 10-step process; behavioral data from FullStory sessions, A/B tests, and beta releases fed subsequent rounds.
Redesigned GoReact's library — one of the platform's highest-complexity features — from a confusing file system into a centralized content hub enabling cross-account management and reusable templates. Led WCAG 2.1 compliance from a failing Tenon.io audit to verified conformance, codifying company-wide accessibility standards for all designers and developers, and unlocking higher-education contracts.
Designed self-serve in-app payments, removing the sales team from every learner transaction. Built an in-app survey and feedback analytics system integrated with Airtable, Sigma, Slack, and FullStory — delivering hundreds of AI-categorized user responses with a session replay attached to each. Collected and analyzed product behavior data using FullStory, Sigma, and Airtable. Wrote JIRA tickets for every shipped feature.